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Check your Direct Debit billing files

Updated

The Collection Billing Files page lists the billing files of your Direct Debit collections. Each file has a billing date, a batch ID and a total amount.

To see the list of billing files:

  1. Sign in to the merchant dashboard.
  2. In the top menu, choose Transactions, then choose Billing Files.
  3. To find one file, choose Advance Filter. Then set the Created Date Range, the Billing Date or the Batch ID.

The Collection Billing Files page with Advance Filter open and highlighted

The list has these columns:

Column What it shows
Created and Billing Date The date of the record, and the billing date of the file
Status and Frequency The status of the file, and its deduction frequency
Batch ID, File Name and Seller Name The references of the file
Total Items and Amount The number of items in the file, and their total amount

To keep a copy of the list, choose Export CSV.

To see each deduction and its result, see Check your Direct Debit transactions. For the dates of the deductions, see When Direct Debit deductions happen.

Common issues

Where are the Direct Debit billing files?

In the top menu, choose Transactions, then Billing Files.

Can I download the list?

Yes. On the Collection Billing Files page, choose Export CSV.

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